Company Profile

Maxvoice Technologies Limited was founded back in Year 1999 by a group of regional Contact Center industry experts with focus and strength in delivering “simple and flexible” communication technologies and services to enterprise corporations and Telecom Service Providers.

We believe that in today’s Contact Center business environment, products and services have to allow user maximum flexibility, scalability, dependability and durability. Maxvoice, being headquartered in HK, benefits from an internationally oriented staff and global contact center market experience. We have witnessed the dynamic changes in the industry from its infancy in service bureaus through to multi-media, cross-border and dynamic customer contact centers, and therefore built our services portfolio around the rapid and dynamic business environment we are living in.

Besides the traditional premise based solution delivery model we also offer a “cloud” based solution, our flagship service platform - Maxvoice Contact Central Platform (MCCP) delivers multimedia contact center functionalities over your existing network provider to your premise. The platform covers both Hong Kong and China, enabling any large to small, International and domestic corporations to easily access to the latest Contact Center technologies in days, rather than months. This service alternative significantly improves your lead time to market, provides great growth flexibility and through the “pay as you go” business model reduces your total cost of ownership. In order to address customers with innovative solutions and achieve maximum user satisfaction, Maxvoice and our technology partners constantly updating and releasing new products and services to increase platform durability and flexibility.